Privacy Policy
Bestcare Healthcare Services, LLC
Effective Date: 01/01/2021
Last Updated: 01/01/2026
Bestcare Healthcare Services, LLC (“Bestcare,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the individuals and families we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or referral support.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Information you voluntarily provide, including:
- Name, phone number, email address
- Relationship to the senior
- Senior’s name, age, and general care needs
- Preferred location for care
- Any information shared during consultations, forms, or inquiries
B. Non-Personal Information
- Browser type, device type, and operating system
- Website usage data (pages visited, time spent, etc.)
- Cookies and similar tracking technologies
C. Sensitive Information (Optional & Voluntary)
If shared by you, we may receive:
- Health-related details about a senior’s care needs
- Cognitive or mobility concerns
- Safety considerations
This information is used only to help identify appropriate senior care options.
2. How We Use Your Information
We use the information we collect to:
- Provide senior care referral guidance
- Communicate with you about care options
- Connect you with senior living communities or care providers
- Improve our services and website experience
- Maintain internal records and documentation
- Respond to questions, requests, or support needs
We do not sell or rent your personal information.
3. How We Share Information
We may share information only when necessary to support your family’s care journey:
A. With Senior Living Communities or Care Providers
Only with your permission, we may share relevant information to:
- Schedule tours
- Request availability
- Determine care suitability
B. With Service Providers
Trusted third-party vendors who assist with:
- Website hosting
- Email communication
- Data storage
These providers are required to protect your information.
C. When Required by Law
We may disclose information to comply with:
- Legal obligations
- Court orders
- Government requests
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices & Rights
You may request to:
- Access the information we have about you
- Update or correct your information
- Request deletion of your information
- Withdraw consent for communication
To make a request, contact us at: bestcarehealthcarellc@gmail.com
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Personalize content
You can disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date.
10. Contact Us
Bestcare Healthcare Services, LLC
Email: bestcarehealthcarellc@gmail.com
Location: Georgia, USA